Refund and Returns Policy

This is a sample page.

Overview

Refund Policy for Online Courses

Effective Date: [Insert Date]

1. Introduction
   At [Your Website Name], we are committed to providing high-quality educational content. If you are not satisfied with your course purchase, we offer refunds under specific conditions outlined below.
2. Eligibility for Refunds
   Refunds may be granted under the following conditions:

The refund request is made within [X] days of purchase.

The user has accessed less than [X]% of the course content.

The course has technical issues that prevent proper usage, and our support team is unable to resolve them.

3. Non-Refundable Situations
   We do not offer refunds in the following cases:

The user has accessed a significant portion of the course.

The refund request is made after the specified refund period.

The user simply changes their mind after purchase.

The course was purchased during a discount or promotional period (unless otherwise stated).

4. Refund Request Process
   To request a refund, please follow these steps:

Contact our support team at [Your Contact Email] with your order details.

Provide a reason for your refund request and any relevant information.

Our team will review your request and respond within [X] business days.

5. Refund Processing

Approved refunds will be processed within [X] business days.

Refunds will be issued via the original payment method unless otherwise agreed.

Depending on your bank or payment provider, the refund may take additional time to reflect in your account.

6. Chargebacks and Disputes
   If a chargeback is initiated without contacting us first to resolve the issue, we reserve the right to dispute the chargeback and restrict future purchases.
7. Changes to This Policy
   We may update this Refund Policy from time to time. Any changes will be posted on this page with the updated effective date.
8. Contact Information
   For any questions regarding this policy, please contact us at: